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Program Management
WD30060789360 Requisition #
Thanks for your interest in the Associate Director Remote Diagnostics & Repair position. Unfortunately this position has been closed but you can search our 3,488 open jobs by clicking here.
What we look for:

• BA/BS degree or equivalent experience in Business, Operations, or a related field.
• Minimum of 10 years of experience in one or more of the following functions: business operations, service, call center/remote monitoring operations, strategy, project management, or process improvement.
• Experience developing strategic initiatives which align with business goals and budget.
• Experience in diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
• Proven track record of collaborating cross-functionally in a matrix structure and influencing stakeholders at a variety of levels of the organization.
• Experience communicating strategy and complex business initiatives in a clear and concise manner to multiple types of audiences and channels.
• Proficiency in Microsoft Suite Applications (Word, Excel, Access, OneNote, PowerPoint, Power BI and Sharepoint).
• Willing to travel up to 25% of the time for business purposes.
• MBA/Master’s degree.
• Experience in Security, Fire or HVAC industry.
• Experience establishing start-up technical solutions and services teams.
• Ability to think outside of the box and have the confidence to break down silos and suggest hard decisions.
• Interest and previous experience in remote operations, call center management, transformational change, project management office and/or operational excellence.
• Technical background

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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