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Program Management
WD300611982 Requisition #
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What you will do
This position is responsible for Product Management of the Air Handling Systems.  Provides leadership in product management and programs to support market development.  This position leads the Air Handling, Coils, and VFD Product Line activities in alignment with strategies while creating value with our product offerings. 

How you will do it
1. Builds and directs a diverse and engaged workforce.  Develops and motivates people in an effort to drive performance and retention.
2. General Product Management
a. Track revenue, costs, profitability, warranty, and all other relevant Key Performance Indicators of product line with a deep understanding of the profit and loss levers.
b. Support (drive when necessary) cost reduction
c. Review (and report) market growth as well as product volume projections
d. Report market share by product and identify trends, gaps, and recommend actions needed to grow share
e. Maintain tracking of our products and competitor products success within the market(s) and identify opportunities and gaps
f. Develop and manage key documents – competitive analysis and business plans
3. Sales & Customer Interface
a. Maintain product line specific content for sales support, sales training and customer collateral.
b. Use voice of customer to determine and validate requirements for existing products as well as new product developments.
c. Integrate with Regional and National Business efforts to identify and fulfill training needs.  Use expertise to support the development of effective training materials within local markets (i.e. sales education via blended learning, product launches).
d. Support opportunities to meet with customers that require focused attention on products.  Includes visits to jobsites, customer offices, vendor visits or customer visits to Johnson Controls, Inc. facilities. 
4. Marketing:
a. Support core positioning and messaging for product line consistent with overall strategy and Johnson Controls, Inc. Vision/Goals.
b. Work to ensure a consistent marketing message is communicated (internal and external).  
c. Manage a full complement of sales, system selection and marketing tools (needed by the channels continually improve the competitive position in the market).
d. Support promotional activities in industry and professional forums.
e. Support launch plans and ramp down plans for products in accordance with product development schedules and the strategic product roadmap for the product line.
5. Product & Strategy Roadmap
a. Responsible for managing product(s) – identifying and implementing actions related to competitive positioning opportunities and identifying product gaps
b. Maintain product roadmap for Product Line segment
c. Drive processes to deliver the products, features, options, and sales tools required to feed strategic growth plans.
d. Manage product line lifecycle including recommendations for phase in/phase out schedules, product extensions or option additions, and value engineering.
e. Identify new business opportunities for product line.
6. Pricing & Costing
a. Support analysis to develop strategic market based pricing
b. Maintain, in collaboration with manufacturing facilities, standard costs and pricing based on commodity guidance, product design/development and VAVE projects.
c. Track margin variance and current costs and maintain understanding of real cost position versus standard cost/FTP.
d. Assure Sales tools are accurate and current with proper multipliers and price levels for their product line.
7. Business Planning & Competitive Analysis
a. Capture market product needs through direct engagement with customers and sales when appropriate to develop requirements for product extensions, enhancements, options, or new product developments.
b. Assemble competitive information directly available from competitors as well as feedback from regional sales and marketing teams.
c. Support development and management of key documents including competitive analysis and business plans.
d. Manage or play a key role in leading the product development projects to meet critical dates and the requirements of the product development process.
8. Direct Field Support / Application Engineering / Special Quote Support
a. Coordinate with design engineering and applications engineering when needed to evaluate complex Special Quote or technical questions.
b. Provide necessary guidance on priority setting and resource availability for Special Quote opportunities that involve high level of effort or need to share resources in design and/or manufacturing engineering.
9. Special Projects: When assigned, coordinate outside of normal product line responsibility to complete a special project related to product management.
10. People/Leadership Behaviors
a. Handle difficult conversations/issues in a professional manner
b. Establishes clear goals and measures that support team objectives
c. Clearly communicates expectations and gets involved to help identify solutions
d. Leads through personal example
e. Provides full support necessary for success
f. Seeks and values the opinions of others
g. Spends time with team members regardless of barriers
h. Collects multiple inputs to create solutions
i. Creates plans reflecting organizational goals and customer needs
j. Understand and adjusts for cultural differences
k. Adapts personal manner, styles and communication to accommodate various cultures 

What we look for
Bachelor’s degree.
At least 5 years of strong familiarity with HVAC equipment and systems in product or program management, marketing, applications, or sales.
Must have demonstrable business management skills in a product management environment and must be technically savvy, possessing strong knowledge of field and business practices relating to the identified products. 
Presenting to executive level leadership.
Experience with financial statements.
Proficiency in Microsoft Suite Applications (Word, Excel, and PowerPoint) as well as Internet software and E-mail.
Ability to travel is required 10%.

MBA is optional.
Ability to envision and introduce creative tools for fast and effective interaction with the field combining high technical complexity and commercial interests in a seamless and user-friendly manner would be a significant plus.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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