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Business Strategy
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WD30077577205 Requisition #
What you will do
Reporting to the General Manager of the Americas traffic business, this role will provide critical support in the following key areas:

1) Sales Transformation
Provide project management for an ongoing, multi-faceted sales transformation project. Collaborated with sales leaders across the Americas region on organization and process expansion and improvement.

2) Customer Facing Projects and Analysis
Track and manage customer facing projects across a range of project types including solution development, proposals, and data analysis.

3) Cross Departmental Projects
Within a highly matrixed organization, collaborate with team members across multiple departments and geographies to complete key projects ranging from customer operations to marketing initiatives to sales operations.

4) Process Improvements
Assist the General Manager and other leaders of the Americas traffic business in the analysis and improvement of business processes and customer facing opportunities related to sales, implementations, and ongoing services.

How you will do it
1. Project Management
a. Organizing, tracking, and report on multiple initiatives.
b. Collaborating with team members from multiple departments on the execution of initiatives.
c. Reporting on progress and status of projects.
2. Analysis
a. Work with the General Manager and other business leaders to understand the needs of the business.
b. Analyze current business activities and assess opportunities for improvement.
c. Develop and present proposals for improving customer deliverables and internal business processes.
d. Analyze customer data and identify opportunities to expand customer base, improve customer facing services, and retain customers.
e. Track and analyze effectiveness of existing and new business processes.
3. Other duties as assigned
What we look for
Required
Bachelor's degree.
Proficient with Microsoft Office and ability to learn and use a variety of software tools. 
At least 5 years of project management, analysis, or related experience.
Experience working directly with customers is required.
Very strong organizational skills.
Ability to track and manage multiple initiatives at once.
Excellent written and verbal communication skills.
Excellent interpersonal, leadership and problem solving skills.
Professional maturity and a sense of urgency and accountability.
Ability to interface well with all departments of the company.  
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
Ability to use productivity software including word processor, spreadsheet, and project management software.
Ability to analyze and organize data and information on key initiatives.
Ability to present analysis, proposals, and status information to customers, team members, and company executives.

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.

 

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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