This job posting isn't available in all website languages
Customer Support
WD30085951312 Requisition #
What you will do

This person will join the Central Monitoring Service Center in Hong Kong. She/he will handle customer enquiries and complaints, respond to daily alarm signal, dispatch service and maintenance work.


How you will do it

  • Follow up monthly billing and statement
  • Manage daily administrative works and prepare Monitoring System reports
  • Coordinate with internal parties to ensure customer satisfaction

What we look for
  • F. 5 / DSE or above
  • Minimum 1 year work experience, preferably in Call Centre or Customer Service
  • Proficiency in MS Office applications
  • Rotating shift on Sunday and Public Holiday (overnight shift duty required)
  • 208 working hours per month (12 hours a day)
  • Good command of spoken and written English and Chinese
  • Good interpersonal skills, self-motivated and positive attitude
  • Excellent telephone manner, independent and hardworking
  • Security Personnel Permit holder is an advantage

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

China-Hong Kong (SAR), China-Hong Kong (SAR), Hong Kong

📁 Customer Support

Requisition #: WD30068970106

View All Jobs