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Customer Business Manager II (Facilty Management)

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Facilities & Corporate Real Estate Management
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WD30095927141 Requisition #
Thanks for your interest in the Customer Business Manager II (Facilty Management) position. Unfortunately this position has been closed but you can search our 2,075 open jobs by clicking here.
What we look for
 
[Required Qualifications – Education, Skills & Experience]
  • Experience with directing, planning, developing and implementing strategic and operational plans
  • Experience in management of multi-disciplinary teams and working groups.
  • Lead Customer meetings
  • Oversee performance reviews for all on-site FM Team members and primary sub-contractors.
  • Manage Contract Compliance requirements
  • Perform periodic planned and random site ‘evaluation inspections’ to continuously monitor front line performance
  • Monitor results from annual and monthly Customer Satisfaction surveys and implement corrective action as required
  • Promote a Facility Management Team culture oriented to Customer Satisfaction and Continuous Improvement.

 [Preferred Qualifications – Education, Skills & Experience]

  • Bachelor degree in Electrical or Mechanical Engineering or equivalent experience in a Facility Management discipline with 10 years or more experience in an Academic University environment
  • Prefer BOMA and/or IFMA designation (RPA/CFM)
 
Who we are
 

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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