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Customer Support
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WD30066369066 Requisition #
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Wormald are the leading fire protection specialists in New Zealand, we have been protecting people and property here for over 125 years and enjoy a reputation as providing the most capable and reliable safety products and services nationwide.

Wormald are part of Johnson Controls a global technology leader serving a wide range of customers in more than 150 countries. In total our 117,000 employees create intelligent buildings, efficient energy solutions, and integrated infrastructure and security solutions.

The Opportunity

To provide Customer Care  support to the Installations and Service team .This role requires an individual with energy and drive, with the flexibility to take on any tasks directed his/her way. Respond to all inbound calls and inquiries via phone and provide  exceptional phone customer service.

Often being the first point of contact for our valued customers, you will have a professional and helpful manner with the ability to establish and foster relationships with both external, and internal clients. Your sound ability to communicate with people at all levels, and use of initiative will assist you in providing accurate and reliable administration support.

Ideal Candidate

  • Ability to respond to a large volume of incoming calls
  • Excellent communication skills
  • Great interpersonal skills
  • Call Centre experience desirable
  • The ability to work independently or part of a team

Attitude is everything – bring your commitment and enthusiasm and we'll teach you the rest!

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