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Customer Support
2112446 Requisition #

Now Offering – Part-time & 4x10 Schedules




What you will do


Responsible for monitoring and dispatching proper authorities for National Account alarms and contacting appropriate responsible parties. The Emergency Dispatch Operator monitors system for alarm signals and responds to alarms using the information provided in instruction screens. Places necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties. Properly documents alarm handling procedures within the alarm screens. Completes alarm processing in accordance with departmental procedures


How you will do it

As an Emergency Dispatch Operator you will participate in a five week training. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, performance standards, receive quality assurance and work though training module to be a successful Emergency Dispatch Operator.  

What we look for


Must be 18-years-old

Must be flexible to work any shift

Bilingual in both Spanish/English a plus

Customer Service experience

***Training time: 7:00AM – 3:30 PM Monday - Friday for 4 weeks***




High school diploma or GED


Excellent communication skills.


Able to type between 20 - 25 wpm.


Basic knowledge of computer applications.


Ability to Work Efficiently Under Pressure


Strong Problem Solving skills


Strong organizational skills


Strong work Ethic  


Successfully graduating from your training program is an essential job requirement. 


Training is for 4 weeks  


Training Start Date: September 20, 2021



At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email SpecialAccommodations@jci.com




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