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Customer Support
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2112446 Requisition #

Now Offering – Part-time & 4x10 Schedules

 

 

 

What you will do

 

Responsible for monitoring and dispatching proper authorities for National Account alarms and contacting appropriate responsible parties. The Emergency Dispatch Operator monitors system for alarm signals and responds to alarms using the information provided in instruction screens. Places necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties. Properly documents alarm handling procedures within the alarm screens. Completes alarm processing in accordance with departmental procedures

 

How you will do it

As an Emergency Dispatch Operator you will participate in a five week training. We provide a fun and interactive learning environment. You will learn about the role and the great opportunities within our company, performance standards, receive quality assurance and work though training module to be a successful Emergency Dispatch Operator.  

What we look for

Required

Must be 18-years-old

Must be flexible to work any shift

Bilingual in both Spanish/English a plus

Customer Service experience

***Training time: 7:00AM – 3:30 PM Monday - Friday for 4 weeks***

 

Preferred

 

High school diploma or GED

 

Excellent communication skills.

 

Able to type between 20 - 25 wpm.

 

Basic knowledge of computer applications.

 

Ability to Work Efficiently Under Pressure

 

Strong Problem Solving skills

 

Strong organizational skills

 

Strong work Ethic  

 

Successfully graduating from your training program is an essential job requirement. 

 

Training is for 4 weeks  

 

Training Start Date: September 20, 2021

 

 

At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

 

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. If you are an individual with a disability and you need an accommodation during the application process please email SpecialAccommodations@jci.com

 

 

 

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