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Customer Service Representative I

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Customer Support
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WD30077141200 Requisition #
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What you will do:

Assist National Center of Excellence engineering, program management and leadership teams with activities that supports ongoing sales and customer service efforts.

How you will do it:

  • Ability to communicate effectively with other team members

  • Facilitates between internal and external customers

  • Conference Calls – Maintain Data for calls

  • Proficient in Outlook/Excel/Word

  • Flexible/Adaptive – Ability to learn on the fly and work in a fast past environment

  • Possesses great teamwork skills

  • Project Deadline driven

  • Self-starter and ability to work independently

What we look for:

  • High school diploma or equivalent

  • 1-3 years administrative experience 

  • Demonstrated project coordination skills

  • Excellent customer service and problem solving skills

  • Ability to work with minimal supervision with attention to detail

  • Excellent written & verbal communications

  • Proficiency in any of the follow a plus: Seibel Analytics (Compass), Citrix (ADMIN/CARMS), SalesForce, Smartsheet

  • Ability to handle multiple priorities

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit www.johnsoncontrols.com or follow us @johnsoncontrols on Twitter.


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