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Customer Service Support Coordinator

Customer Support
WD30075572182 Requisition #
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What we look for



Bachelor’s Degree preferred


  • 7 to 10 years prior experience in high velocity Customer Service or sales support role or a minimum of 10 years related experience with a high school diploma
  • Experience with related products is helpful but not required to perform the essential responsibilities of the position.
  • Must be highly organized and detail oriented an active communicator and processes the ability to take initiative and work independently while maintaining a high degree of self-motivation.
  • Thinking proactively and finding opportunities to improve customer service and create greater efficiencies are essential traits for this position. 
  • The individual must have excellent verbal and written communication skills as well as excellent interpersonal skills. 
  • Must have computer experience with Microsoft Office including Word, Excel, and Outlook.  
  • SAP/JDE experience preferred but not required. 
  • Ability to navigate the internet for online based data and tech support.
  • Telephone and organizational skills as well as ability to handle high stress situations are necessary. 
  • The individual must also be capable of dealing with highly confidential information, especially when dealing with customer pricing.

Who we are

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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