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Customer Service Support Coordinator

Customer Support
WD30081479254 Requisition #
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What you will do


Bachelor’s Degree preferred


  • 3 to 5 years prior experience in high velocity Customer or Sales support role or a minimum of 8 years related experience with a high school diploma.  
  • Experience with related processes is helpful but not required to perform the essential responsibilities of the position.
  • Must be highly organized and detail oriented. 
  • Must be able to take initiative and work independently while maintaining a high degree of self-motivation.  
  • Thinking proactively and finding opportunities to improve the customer experience while creating greater efficiencies, are essential traits for this position.  
  • The individual must have excellent verbal and written communication skills as well as excellent interpersonal skills.  
  • The candidate must have computer experience with Microsoft Office including Word, Excel, and Outlook.  
  • SAP/JDE/MAS/SFDC experience preferred but not required. 
  • Ability to navigate the internet for online based data and tech support. 
  • Telephone and organizational skills as well as ability to handle high stress situations are necessary.  
  • Must also be capable of dealing with highly confidential information, especially when dealing with customer data, contracts and pricing.

Who we are

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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