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Digital Solutions Pre-Sales Support Engineer

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Sales & Marketing
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2011678 Requisition #
What you will do
  • The Digital Solutions Pre-Sales Engineer drives the technical development of JCI Digital Solutions platform (OpenBlue) and applications in the sales process to the customer, aligning with the DDS.
  • Ensures the rigor and integrity of the overarching solutions and key applications to meet the customer requirements during the sales.
  • Is responsible for the ongoing development of the architecture to ensure it supports the business outcomes of the customer.
  • Is responsible for demonstrating the solutions, managing customer requirements, leading workshops, analyzing business requirements and driving functional and technical solutions.
  • Owns the customer technical interaction throughout the entire sales lifecycle of a project.
  • Defines and drive solutions across multiple business functions, processes, and technical domains.
  • Has experience in at least two of the 4 contributing architecture disciplines: business analysis, applications/systems engineering, data/information architectures and technical architectures.
  • Is responsible to prepare the complete Digital solution offers in local language with value proposition.
  • Will also create standard digital solution offer templates including local customer success services and the project/ service calculation tools with the global team and train all country resources on these tools.
  • Should also be familiar with and experienced in the application of one or more architecture frameworks and any associated architecture development methods.
  • Conducts workshops with customers on-site to gather and document "as is" and "to be" business process and solution design requirements.
  • Translation of business requirements into solution concepts in closed alignment with the Business Analysts, Domain Experts, Data Scientist and Developers.

How you will do it
  • Lead the technical development of the offering and value proposition to prospects and customers
  • Build and manage technical level relationships with targeted prospects, customer and partners in alignment regional solution architects in collaboration with the JCI teams on the continent.
  • Drive for the creation of repeatable solutions and key technical wins.
  • Work with Digital Solutions Director CE and the Integrated Solutions teams to ensure a comprehensive plan is in place to achieve technical objectives; identify, qualify and help close new business within the assigned target accounts, leveraging compelling value propositions that Digital Solutions provide.
  • Understand and articulate the value of Digital Solutions to technical IT audiences which align to the prospect’s strategic business needs, challenges and goals.
  • Help with the hiring of next key technical team members.
What we look for
  • Work experience as technical pre-sales software engineer (at least 3 years);
  • Full life cycle experience, responsible for the development of a complete set of architectural views for an enterprise in accordance with one of the more common architecture frameworks;
  • Strong business analysis skills and experience, including development of business vision and strategies, functional decomposition, requirements capture, process modeling;
  • Strong knowledge of design and architectural patterns;
  • Experience of software development methodologies and structured approaches to system development;
  • Ability to clarify complicated technical concerns to non-technical individuals;
  • Good knowledge of Building Operations and Services to determine value proposition;
  • IT & OT governance, operation and system management knowledge;
  • Organizational, project and program management planning skills;
  • Fluent in English and German. Any other European languages is a plus.

Preferred location: Ratingen/ Düsseldorf, Germany. Other major European cities can be considered.

What we offer
We offer you a highly innovative and promising industry in an international environment. In this role you are given the responsibility to shape our common future business.

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