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Director Business Transformation, Security

Business Strategy
WD30124245231 Requisition #

What you will do:

The Security Business Transformation Director will manage and lead a portfolio of growth, operational and continuous improvement programs for Johnson Controls Building Solutions North America for the Security domain working alongside marketing, sales, field operations, finance, and domain subject matter experts. The Transformation Director will lead program teams throughout strategy building and portfolio prioritization, program management, and continuous improvement processes ensuring each function manages their deliverables in order to meet the schedules, scopes, target achievement, and budget.  The Transformation Director will also represent BSNA at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status and performance of all open projects to groups of leadership & stakeholders.  Works under minimal supervision and in conjunction with leaders across all functional groups. Identifies and determines direction growth and operational portfolio development.  Leads teams to resolve challenges and to address opportunities related to the portfolio.  Work is highly strategic in nature.

How you will do it:  

  • Work with functional and operational group leadership to identify business unit-wide and initiative level program scope, budget, schedule, resources, and business cases
  • Lead program kick-off to assemble team, provide program overview including scope, budget and schedule and communicate team member expectations
  • Lead team meetings with all functional areas to track progress, identify issues and develop action plans
  • Hold team members / Initiative Owners accountable for their deliverables in accordance to requirements and verifying completion of each deliverable
  • Manage issues, risks and opportunities, assisting team members in removing roadblocks and escalating to management issues that cannot be resolved
  • Manage the program schedule documenting detailed tasks for each functional area, responsibility for the task, begin and end dates, and percent complete
  • Document critical path and track weekly to ensure schedule is maintained, and document actions to recover programs that are behind track
  • Manage program budget, accounting for both capital and expense spending by month and by function; for over budget items, document action to recover budget.
  • Work with Finance, Project Management and Management to update the business case on an ongoing basis to ensure financials are properly represented.  
  • Track benefit/cost to ensure changes do not negatively affect the overall business case; for business cases with negative impact, notify management immediately.
  • Coordinate programs with business leadership, identifying priority when there are multiple program builds
  • Manage the program scope, ensuring that any scope changes are documented, communicated and approved prior to including in schedule
  • Prepare for and report on program status communicating progress on any identified issues
  • Conduct phase exits, obtaining approval to exit the phase prior to starting work on the subsequent phase
  • Ensure open communication with the Program Management Office, providing information when requested, escalating issues that are not being resolved by management and identifying any process continuous improvement opportunities
  • Demonstrate disciplined delivery and participation in the Business Transformation Office (TO) weekly cadence
    • Ensure flawless and timely preparation of all materials for all TO meetings and scorecard reporting
    • Know what is in the pipeline and what potential roadblocks exist, escalating as appropriate
    • Know the organization well and is proactive in finding individuals that can assist in eliminating roadblocks
    • Drive decision and actions, not discussions – performance manage Workstream Leaders and Initiative Owners to meet deadlines (no lateness, no under-delivery)
    • Lead the problem solving on initiative issues and drives resolution with Workstream or through escalation
    • Lead ad hoc analyses related to the Transformation including those for executive leadership
  • Own WAVE and champions its use at every step of the Transformation
    • Drive the training of WAVE to users
    • Use WAVE to track progress of initiatives through the pipeline at every stage
    • Becomes an expert in the functionality of WAVE for both day-to-day initiative management and overall Transformation management / tracking and coaches others
      on its use

Leadership Expectations

  • Adapt communication style in response to varying situations, groups, and cultures
  • Engage and inform others to ensure the desired outcome
  • Adjust efforts and approaches to meet goals and deadlines
  • Analyze and draw conclusions based on less-than-complete data
  • Build models and assumptions to account for missing data
  • Enable and support others to make decisions and take reasonable risks
  • Identify and remove obstacles that may interfere with success
  • Ensure that individuals and team members understand the impact of their contributions
  • Use structured analysis to assess and mitigate risk

What we look for: 


  • Bachelor’s degree is required
  • Minimum of 12 years of business experience with a minimum of 8 years managing a team, programs or projects
  • Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders
  • Demonstrated organizational skills, including project planning, project management and team building
  • Excellent understanding of financial concepts
  • Ability think strategically and adapt quickly to new environment and demands
  • Willing to challenge others and be challenged
  • Desires to accelerate their career path through a challenging and rewarding experience
  • Experience with a wide variety of structured problem solving processes and reporting tools
  • Ability to travel 10-20%


  • McKinsey Wave system experience
  • Experience working in distributed field-based organizations 
  • Experience working in the Security line of business

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