🌎
This job posting isn't available in all website languages

Director of Professional Services, Digital Solutions - MEA

📁
Field Operations
📅
WD30123575222 Requisition #
Thanks for your interest in the Director of Professional Services, Digital Solutions - MEA position. Unfortunately this position has been closed but you can search our 4,854 open jobs by clicking here.
What we look for
Required
  • Bachelor’s degree in computer science, Management, Business, or related field
  • Minimum of 10 years of experience demonstrating management and leadership experience, preferably in a Digital Solutions/IT software professional services environment with growing responsibilities with matrix environment
  • Strong operational management, project management, consulting, technology, and process improvement skills
  • Prior experience leading enterprise software and/or SaaS client implementations, either as a vendor or customer
  • Extensive experience in leading portfolios of large and sophisticated digital programs
  • Project management certifications PMP/PRINCE2/Scrum Master
  • Passionate and dedicated to providing superior customer experiences through successful software implementations; must be able to understand and articulate the customer’s perspective inside of JCI and foster this skill in the Professional Services organization
  • Interpersonal skills and attention to detail with the ability to multi-task and learn quickly
  • Result oriented and able to thrive and function efficiently in a fast-paced environment
  • Outstanding possess improvement & enhancement skills, and excellent ability to follow-up on items and ensure resolution
  • Outstanding written and verbal communication skills
  • Ability to influence initiatives, build and develop efficient team, business partnering, and Senior Management across organizational boundaries
  • Outstanding skills in risk identification in software implementation projects, and analytical, project management skills
  • Hands-on experience in Contract Negotiation, Conflict Management
  • Experience and understanding of various project management methodologies (waterfall, iterative, agile, etc.)
  • Business partnering management and influencing skills covering colleagues, partners/vendors, and project sponsors
  • Supervise record of success with multi-functional teams, inspiring change, and implementing new processes that significantly improve digital solutions efficiency
  • Experience in setting up/working with offshore teams and project delivery in a matrix structure

Previous Job Searches

My Profile

Create and manage profiles for future opportunities.

Go to Profile

My Submissions

Track your opportunities.

My Submissions

Similar Listings

United Arab Emirates, Dubai, Dubai

📁 Field Operations

Requisition #: WD30123288220

View All Jobs