Engineer I - Customer Success

What we look for

Required

Bachelor Degree in Engineering

Minimum 4-6 years’ experience in the field of BMS & EMS

This position is to support a broader Johnson Controls Digital Products/solutions, driving significant organic revenue and operating efficiency for JCI.

Knowledge of Building Management System (BMS)

Knowledge of HVAC systems such as Chilled Water System, Chillers, Cooling Towers, Primary & Secondary pumping systems, Hot Water System, Boilers, Different types of AHUs, FCUs, VAV etc.

Knowledge of communication protocol like BACnet, MODBUS etc.

Technical acumen for HVAC equipment (AHU, VAV , FCU , Chillers , Cooling Tower) & Control system (Building Automation System)

Adept at building and maintaining customer relationships amongst a diverse set of stakeholders. Must be customer focused and representation themselves independently with minimal on site supervision

Ability to work under minimal supervision and exercise independent judgment. Will be managed and mentored by on team leader.

Position will require interfacing with Branch team, DS team, and customer technical teams at times.

Demonstrate technical acumen in order to gain credibility amongst key internal stakeholders.

Comfort in presenting to and speaking with mid management

Preferred

Knowledge of Johnson Controls Metasys Building Management System (Preferred)

Basic understanding of IT OT, cloud based analytics tools/solutions (Preferred).