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Customer Support
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WD30096425168 Requisition #
Thanks for your interest in the FM Helpdesk Coord position. Unfortunately this position has been closed but you can search our 2,076 open jobs by clicking here.
What we look for
Required
• Experience of having worked in a results driven customer service environment.
• Computer literate.
• Customer orientated
• Fluency in English language (both verbal and written).
• Self-motivated, enthusiastic and inspirational, able to bring a sense of urgency to situations and demonstrate an active approach.
• Persistent, resolute in focusing on results and able to set tough personal objectives, monitor progress and if necessary take corrective action.
• Ability to remain forceful when others become pessimistic or when dealing with new and unexpected situations.

Preferred
• Experience of billing / invoicing (extremely desirable).
• Ability to build strong relationships and influence others.
• Experience of security industry (desirable but not essential).
• Excellent communication and interpersonal skills.
• Innovative and creative, able to remain confident when dealing with negative situations and come up with imaginative solutions to difficult problems.

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