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Facility Maintenance System Operator / Data Entry - Balboa Naval Medical Hospital

Facilities & Corporate Real Estate Management
2010323 Requisition #

What you will do
Under general direction, schedules the day to day activities of the facility maintenance teams. Responsible for processing and administering all work order requests, customer trouble calls and the Computerized Maintenance Management Systems (CMMS). Follows up, as needed, to assure customer satisfaction to work order requirements.

Location: Balboa Naval Medical Center (military experience not required)
Shift: First shift, Monday - Friday
Benefits: Eligible for health and retirement benefits on first day of employment
Vacation: Eligible for 3 weeks of paid vacation per calendar year

How you will do it
1. Receives all written and electronic customer work requests, verifies completeness of all entries, enter information into CMMS, issues work order ticket, determines appropriate supervisor and closes work orders upon completion.
2. Communicates with requestor to determine total scope of work and priority of the work to be performed. Keeps requestor apprised as to the status of the work order until completion.
3. Administers the preventative maintenance tracking and documentation programs, assigns and distributes the work to the appropriate supervisor, reviews scope and frequency of assignments with the supervisor and makes changes where required.
4. Attends meetings with JCI facility maintenance management to develop the next day/week’s schedule, reviews the status of scheduled work requests, and discusses new, incoming work orders.
5. Utilizes computerized maintenance management system to manage work orders history and track job status and repair costs.
6. May identify opportunities to improve process, planning or performance through analysis of work order flow, project demands and expectations.
7. Utilizes CMMS to provide formal system for planning, completing, and reporting facility maintenance activities.
8. Performs all work in accordance with established safety procedures.
9. Complies with all company policies and procedures and adhere to company standards.
10. Performs other duties as required.

What we look for

1. High School Diploma or equivalent.
2. Proficiency working the Microsoft Office products including Word and Excel
3. Excellent oral and written communication skills with the ability to interact with all levels of management and customer interface skills are required.
4. Problem solving and innovative resolution ability and the ability to be a highly effective team member are required.
5. The ability to obtain and maintain a CAC card required. 

Three (3) or more years of experience in scheduling/planning activities. Two years of  CMMS (Computerized Maintenance Management System) experience or equivalent.  
2. Data entry experience
3. Experience working with Adobe

4. DMLSS (Defense Medical Logistic Standard Support) experience.
5. Maximo or Mainsaver experience, or experience working with another Computerized Maintenance Management System (CMMS)
6. Experience supporting facility management teams
7. IT software support or facility maintenance support preferred.

Who we are

As a trusted partner to the federal government for more than 100 years and with more than 680 professionals, Johnson Controls Federal Systems (JCFS) manufactures products, provides solutions, and installs and maintains building technologies at more than 750 federal sites and military installations worldwide. The JCFS team is passionate about designing, constructing, and maintaining energy, water, and utility savings projects at various federal and military sites around the world.

If you’d like to learn more about who we are, what we do, and the systems and products we work with please check out our “take a journey” video on Youtube to learn more. (Around 7 minutes long)


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

Division: JCFS (Johnson Controls Federal Systems)

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