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Fire Area Cash Specialist- REMOTE WORK AVAILABLE

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Finance & Accounting
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WD30130062300 Requisition #

Fire Area Cash Specialist-  REMOTE WORK AVAILABLE

Under the direction of the Area Cash Manager (ACM), serves as coordinator of Cash improvement tactical activities (as described further below) for designated sets of accounts within the Area. 

What you will do 

  • For designated sets of accounts, owns and executes Area operating cadence for cash, directly 
  • interacting with Customers, Operations, Sales and Support personnel to resolve billing disputes, and address aged accounts receivable (AR) over 60+ days past due.   
  • In parallel with resolving and addressing disputes and AR issues with customers, identifies root causes for use in improving processes and preventing recurrence of disputes and account receivable issues 
  • Leads and participates in calls and other forums as dictated by the Area operating cadence for cash collection 
  • Partners with Collections, Cash Application, Booking, Billing teams and other functional leaders to tactically resolve Disputes / Aged AR / 60+ Days Aged issues 
  • For designated sets of accounts, monitors legal collections, lien/bond timelines to protect rights 
  • Partners with peer Cash Specialists within the Area to collectively support Area cash collections needs as necessary 
  • As assigned by the Area Cash Manager, conducts customer visits and other direct interaction with customers as deemed necessary to support cash goals 
  • Empowered by ACM with appropriate Delegation of Authority (DoA) for write-offs, and other transactions as deemed necessary 

Required 

  • 1-2 years of experience in an AR, Administrative experience in a construction environment
  • Demonstrated personal commitment to Customer Satisfaction   
  • Strong written and verbal communication skills 
  • Independent problem solving 
  • Advanced PC skills, and applications, including Microsoft Excel 
  • Flexible, able to manage multiple tasks at a time (interruptions, phone calls)  
  • Comfortable working in a fast-paced customer driven environment 
  • Ability to communicate in a professional, positive manner and maintain positive interactions with team members and customers   

 Preferred 

  • Bachelor’s degree; Accounting or Business preferred
  • Previous experience in accounts receivable a plus 
  • Previous experience working in a global company with team members in different locations and countries a plus 
  • Knowledge of ACE and/or Oracle systems a plus 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers. 

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