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FSC Technical Support Engineer Digital Controls

Field Operations
WD30097128190 Requisition #
Thanks for your interest in the FSC Technical Support Engineer Digital Controls position. Unfortunately this position has been closed but you can search our 2,362 open jobs by clicking here.

What we look for



·       Bachelor’s degree in Electrical, Mechanical or related Engineering field.

·       Work or academic experience with HVAC ControlsDirect Digital Control (DDC) and Building Automation Systems (BAS).

·       Proficient in Microsoft Office applications, such as Word, Excel, Visio and Power Point, Teams, etc.

·       Work experience or knowledge with controls related protocols such as BACnet, TCP\IP, LON, Zigbee, Ethernet/IP and MS/TP. 

·       Strong communication skills to present and explain complex technical issues to a diverse audience.

·       Excellent diagnostic and troubleshooting skills, problem solving, and an ability to learn quickly.

·       Working experience with controls related protocol analyzers and diagnostic software. Examples include, but not limited to Wireshark, Ubiqua, BAS-o-matic, BACtrace and Pilot. 

·       Customer focused, exhibiting a strong desire to resolve issues to the customer’s satisfaction in a timely manner.

·       Ability to prioritize and manage multiple tasks in a fast paced support environment while serving a diverse group of internal and external customers. 

·       Experienced in control loop algorithms including loop tuning, logic interaction, and diagnostic analysis



·       Professional Engineer, ASHRAE or related HVAC certifications

·       Experience with Salesforce Service Cloud

·       Working knowledge and experience with JCI Metasys or other industry related building automation systems.

·       Technical support experience with building or process (PLC) controls.

·       Experience with WiFi Spectrum Analyzers or related WiFi diagnostic tools.

·       Working knowledge of IEEE 802.15.4 standard (Low-Rate Wireless Personal Area Networks)



Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

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