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Quality & Continuous Improvement
WD30063698036 Requisition #
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Provide a broad range of customer-focused quality support to all areas of the company to help Hart & Cooley

remain an industry leader in quality, value and technology.

What you will do:

• Actively use logic, data and imagination to continuously improve the quality and efficiency of Hart & Cooley’s products and manufacturing processes.

• Provide quality support solutions to the manufacturing facility.

• Develop work instructions to support quality processes implemented through out the manufacturing operations.

• Participate in, facilitate, and support Lean events and continuous improvement activities. Provide support to insure the Lean activities are understood and implemented.

• Implement and improve audit practices resulting in increased product conformity.

• Drive key quality programs including development and maintenance of document control system and gage calibration program, first piece and incoming inspections.

• Ensure quality performance through examination of proper inspection, testing and measuring equipment, process capability studies and mistake proofing.

• Analysis and disposition of customer returns.

• Assist in the activities related to Underwriters Laboratories (UL) projects, including testing and listing new products, maintaining existing listings, instructions and product labeling.

• Collect experimental data and prepare related reports.

• Participate in NCM and ECR/ECN programs.

• Coordinate the development of scorecards and metrics for the high performance team process.  Review and recommend changes as necessary to meet plant objectives.

• Coordinate the formation of high performance teams.

• Document high performance team plans.

• Coordinate and track certification process and star guide systems.

• Ensure that all leading indicator information is updated for the teams.

• Ensure support information is accurate and timely.

• Ensure that the monthly results meetings are scheduled and completed.

• Participate in the high performance team meetings and insure effectiveness of the meetings, scorecard data, and effective action plans are developed by the teams.

• Identify the top performing teams on monthly and annual basis.  Coordinate recognition of teams.

• Ensure certification process for high performance teams, star points, star guides, and cross functional training are effective.

• Prepare and share with management monthly high performance team results and recommendations.

• Ensure high potential team process is compliant with TS16949, ISO 14001, and all applicable regulations, policies and procedures.

• Ensure the high performance team concepts are understood and used at all levels of the plant.

• Perform other duties as required.



• High School Diploma or GED required.

• Bachelor’s degree in Engineer or another technical area preferred.

• 1 to 2 years experience in a manufacturing environment, plant operations experience, knowledge of process, training experience.

• Ability to work independently while contributing to a team-oriented environment, innovation and imagination.

• Must have working knowledge of methodologies to analyze root causes and provide corrective actions.

• ISO 9001, six sigma, 8D training, problem solving, kaizen experience preferred.

• Ability to use common measurement tools such as a tape measure, pi tape, micrometer and calipers. 

• Effective written and oral communication skills.

• Strong computer skills and experience using email, Microsoft Office including Word, Excel, Powerpoint, etc.

• Must possess strong interpersonal skills necessary to deal effectively with people at all levels of the organization.

• Knowledge of the manufacturing methods and materials used at Heatfab preferred.



Who we are
At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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