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Finance & Accounting
WD30120809200 Requisition #

What you will do

Under the direction of the Area Cash Manager (ACM), serves as coordinator of Cash improvement tactical activities (as described further below) for designated sets of accounts, in assigned domain (HVAC) within the respective Area.


How you will do it

  • For designated sets of accounts, owns / executes Area operating cadence for Cash, directly interacting with Operations, Sales and Support personnel at Area and Branch/District levels to resolve Disputes, and address Aged AR / 90+ Days Aged issues (HVAC:  including but not limited to COAs, CSAs, Project Managers, LSSs; Fire:  including but not limited to Project Coordinators, Service Administrators)
  • In parallel with resolving / addressing disputes and AR issues, identifies root causes for use in improving processes and preventing recurrence of disputes / AR issues
  • Leads / participates in calls and other forums as dictated by the Area operating cadence for Cash (established by the respective ACM)
  • Partners with Collections, Cash Application, Booking, Billing and other functional leaders to tactically resolve Disputes / Aged AR / 90+ Days Aged issues
  • As deemed necessary by the ACM, includes National Account Disputes / Aged AR / 90+ Days Aged issues in scope of work
  • For designated sets of accounts, monitors legal collections, lien/bond timelines to protect rights
  • Partners with peer Cash Specialists within the Area to collectively support Area Cash Collections needs as necessary
  • As assigned by ACM, conducts Customer Visits / other direct interaction with Customers as deemed necessary to support Cash goals
  • Empowered by ACM with appropriate Delegation of Authority (DoA) for write-offs, and other transactions as deemed necessary



What we look for


  • High School Diploma or equivalent
  • Must be customer service oriented
  • Experience in extreme multi-tasking and prioritization a must
  • Excellent written and verbal communication skills
  • Must be detailed oriented and organized
  • Working knowledge of computers, including Microsoft Office
  • Previous experience in accounts receivable
  • Previous experience in accounts receivable in a construction environment a plus
  • Previous experience with SimplexGrinnell (Fire) / JCI (HVAC) a plus
  • Knowledge of ACE and/or Oracle (Fire) / NxGen and/or Oracle and/or IIS suite (HVAC) systems a plus

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.


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