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Finance & Accounting
WD30077882211 Requisition #
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Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. 

What you will do

Under the direction of the Area Cash Manager (ACM), provides support for area cash collections, leads accounts receivable dispute resolution management, works with area management team to manage AR penalty and serves as a driver of Cash improvement tactical activities (as described further below) for designated sets of accounts within the respective Area.

How you will do it
  • For designated sets of accounts, owns / executes Area operating cadence for Cash collection optimization, directly interacting with Operations, Sales and Support personnel at Area and Branch/District levels to resolve Disputes, and address overall AR cash collections and especially Aged AR / 90+ Days Aged issues (HVAC: including but not limited to COAs, CSAs, Project Managers, LSSs; )
  • In parallel with resolving / addressing disputes and AR issues, identifies root causes for use in improving processes and preventing recurrence of disputes / AR issues
  • Leads and drives calls and other forums as dictated by the Area operating cadence for Cash (established by the respective ACM) collections
  • Drives discussions with Collections, Cash Application, Booking, Billing, accounting and other functional leaders to tactically resolve Disputes / Aged AR / 90+ Days Aged issues
  • Report out in an efficient manner, dispute resolution and AR cash collection progress up to the ACM and AMT (scorecards, stats, roadmaps etc)
  • As deemed necessary by the ACM, includes National Account Disputes / Aged AR / 90+ Days Aged issues in scope of work
  • For designated sets of accounts, monitors legal collections, lien/bond timelines to protect rights
  • Partners with peer Cash Specialists within the Area to collectively support Area Cash Collections needs as necessary, establishes best practices and share with broader cash management group
  • As assigned by ACM, conducts Customer Visits / other direct interaction with Customers as deemed necessary to support Cash goals
  • Empowered by ACM with appropriate Delegation of Authority (DoA) for write-offs, and other transactions as deemed necessary
  • Act as the single point of contact for all HVAC related cash collections, dispute resolution and AR penalty tactical execution, reporting and root cause analysis, for the ACM and AC.

What we look for
  • Bachelor’s degree (Accounting / Finance preferred)
  • A minimum of 4 years of experience related to cash management, account receivables, finance areas.
  • Solid business acumen related to accounts receivable, collections and associated metrics like: cash flow, trade working capital among others
  • Ability to support, monitor and report results in a multi-location field operation
  • General understanding of legal collections
  • Strong interpersonal communication skills as well as the ability to communicate with a range of audiences and personalities
  • Excellent listening and problem solving skills
  • Must be customer service oriented
  • Experience in extreme multi-tasking and prioritization a must
  • Excellent written and verbal communication skills
  • Must be detailed oriented and organized and able to meet tight deadlines
  • Working knowledge of computers, including Microsoft Office
  • Previous experience in accounts receivable in a construction environment a plus
  • Previous experience with / JCI (HVAC) a plus
  • Knowledge of NxGen and/or Oracle and/or IIS suite (HVAC) systems a plus
Who we are

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.


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