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Finance & Accounting
WD30078201212 Requisition #
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What will you do?
Under the direction of the Area Cash Manager (ACM), provides
support for area cash collections, leads accounts receivable
dispute resolution management, works with area management
team to manage AR penalty and serves as a driver of Cash
improvement tactical activities (as described further below)
for designated sets of accounts within the respective Area.

How will you do it?
· For designated sets of accounts, owns / executes Area
operating cadence for Cash collection optimization, directly
interacting with Operations, Sales and Support personnel at
Area and Branch/District levels to resolve Disputes, and
address overall AR cash collections and especially Aged AR /
90+ Days Aged issues (HVAC: including but not limited to
COAs, CSAs, Project Managers, LSSs; )
· In parallel with resolving / addressing disputes and AR
issues, identifies root causes for use in improving processes
and preventing recurrence of disputes / AR issues
Leads and drives calls and other forums as dictated by
the Area operating cadence for Cash (established by the
respective ACM) collections
· Drives discussions with Collections, Cash Application,
Booking, Billing, accounting and other functional leaders to
tactically resolve Disputes / Aged AR / 90+ Days Aged issues
· Report out in an efficient manner, dispute resolution and
AR cash collection progress up to the ACM and AMT
(scorecards, stats, roadmaps etc)
· As deemed necessary by the ACM, includes National
Account Disputes / Aged AR / 90+ Days Aged issues in scope
of work
· For designated sets of accounts, monitors legal
collections, lien/bond timelines to protect rights
· Partners with peer Cash Specialists within the Area to
collectively support Area Cash Collections needs as necessary,
establishes best practices and share with broader cash
management group
· As assigned by ACM, conducts Customer Visits / other
direct interaction with Customers as deemed necessary to
support Cash goals
· Empowered by ACM with appropriate Delegation of
Authority (DoA) for write-offs, and other transactions as
deemed necessary
· Act as the single point of contact for all HVAC related
cash collections, dispute resolution and AR penalty tactical
execution, reporting and root cause analysis, for the ACM and
What we look for?
· Bachelor’s degree (Accounting / Finance preferred)
· 6+ years of experience related to cash management,
account receivables, finance areas.
· Solid business acumen related to accounts receivable,
collections and associated metrics like: cash flow, trade
working capital among others
· Ability to support, monitor and report results in a multilocation
field operation
· General understanding of legal collections
· Strong interpersonal communication skills as well as the
ability to communicate with a range of audiences and
· Excellent listening and problem solving skills
· Must be customer service oriented
· Experience in extreme multi-tasking and prioritization a
· Excellent written and verbal communication skills
· Must be detailed oriented and organized and able to
meet tight deadlines
· Working knowledge of computers, including Microsoft
· Previous experience in accounts receivable in a
construction environment a plus
· Previous experience with / JCI (HVAC) a plus
Knowledge of NxGen and/or Oracle and/or IIS suite
(HVAC) systems a plus

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