Inspection Supervisor
What you will do
The Johnson Controls Inspection Supervisor will be an integral part in the continued success and growth of the Service Department by providing support for the Inspection Manager and Inspection Department. This position requires a high energy level with a focus towards customers and a strong desire to succeed.
How you will do it
- Communicating with customers and resolving customer issues
- Reviewing open inspection reports and ensuring service requests are closed
- Responding to code questions
- Ordering supplies and parts as needed
- Scheduling and coordination of inspection team
- Completing monthly forecasting of BAMA inspections
- Managing the Inspection team
- Monitoring GPS tracking
- Resolving scheduling issues
- Investigating drivers alerts
- Approving time off requests/time sheets
- Scheduling and tracking of training
- Conducting field visits, audit inspection reports and inspections
- Tracking deficiency identification
- Evaluating inspector productivity
- Completing annual performance reviews
What we look for
Required:
- NICET II Certification
- Minimum five (5) years experience as a field technician or in the fire alarm industry
- Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
- Manage and prioritize substantial and diverse workload and changing priorities
- Be assertive to ensure tasks are completed in a timely fashion
- Must have well developed communication, presentation, writing and interpersonal skills indicative of an ability to interact effectively with peers, customers and outside vendors
- Remain focused on a goal or task despite changing situations
- Fast-paced environment where priorities change daily
- Positive attitude and motivated to work in team environment is a must
- Working as part of a team, but responsible for individual accomplishments as well
Preferred:
- College degree or Technical School completion preferred
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
