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166583 Requisition #
Thanks for your interest in the Installation Planner position. Unfortunately this position has been closed but you can search our 4,162 open jobs by clicking here.

How you will do it

As an Installation Planner you will manage all inbound and outbound telephone activity, providing cover for all areas within the UK and utilise the bespoke computer system for planning & tracking purposes. You will maximise engineer productivity through optimising the utilisation of available resource, ensuring diaries are fully booked and correct hours are assigned for all work, including sub contract labour. You will ensure the material ordering in a timely manner for customer visits, liaising with third party providers to ensure lead times are understood and agreed with the customer.


In order to carry out duties effectively our planners are excellent communicators and are required to maintain effective relationships with colleagues, engineers, field line managers, sub-contractors and operations/logistics teams as well as customers. 


What we look for

To be successful as an installation planner you will have experience in customer service and excellent communication skills. You will be experienced in problem solving and conflict resolution and be confident at decision making. 


The successful candidate for this role will be able to work on their own initiative, take ownership of tasks and have a strong customer focus. While not essential it will be a distinct advantage to have diary planning or scheduling experience.


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