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Internship RFID Implementation Specialist

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Administration
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WD30067015077 Requisition #
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What you will do
The professional in stage will be a member who supports the team responsible for implementing the RFID (Radio-frequency identification) solution for stores and DCs. JC’s solutions are comprised of Software, Hardware, RFID Labels and RFID Middleware. Your responsibilities will be to set-up our RFID software platforms, configure staging environments and occasionally identify, analyze, and troubleshoot issues (IT, Sw or Hw) that may occur to the RFID systems of our customers. As an RFID Implementations Specialist you will support the Operations and Sales Team being the contact of our customers to set up software and hardware required for all the stages of a project: POC, Pilot and rollout. Your role is also to collect information from customers and sales representatives in order to set up the environments aligned with customer wishes and commercial goals.

How you will do it

  • Dealing requests from customers about our RFID systems/software: on your own, whenever the customer needs suggestions about how to use the system, or to check their own infrastructure (such as LAN or Wi Fi) or system settings
  • Evaluation of technical requirements for RFID implementation (infrastructure, network, barriers to electromagnetic waves, energy and processes)
  • Support customers during the go live phases
  • Software testing and new functionalities implemented
  • Evaluation of impacts of new business processes on implemented solutions
  • Evaluation of options for RFID tags and Hardware
  • Tests in the staging environments of the solutions before going into production stage
  • Prepare the documentation of implementation involving Documentations for Site Surveys / Documents of requests of Hardware, Software and Labels / Manuals
  • Interfacing with internal software teams, whenever 2nd level software issues need to be fixed (such as bugs, interface with repository systems, or others).

What we look for

  • You must be curious and passionate
  • You must have an entrepreneurial and proactive spirit
  • Solid understanding of computer networks
  • Knowledge of basics IT infrastructure such as LAN or Wi Fi
  • Web Services (SOAP / REST) and XML (desirable)
  • MDM - mobile device management systems (desirable)
  • English is a must
  • Good in developing Power Point presentation
  • Ability to deal effectively with a variety of personalities and situations
  • Ability to effectively communicate with customers and colleagues at all levels in Italian and English language, in both verbal and written form.
  • Good organization and follow-up skills required
  • Possess the ability to manage and prioritize multiple tasks and assignments
  • Computer Engineering, Computer Science, Electrical / Electronic Engineering or Information Technology.

Our benefits

  • A great team to work with, and the chance to maintain a top-tier RFID deployment at a proven top-tier RFID company to top-tier customers
  • You will be managing fast growing and emerging solutions to apply to very dynamic markets
  • You will be part of a strong and young team in fast-paced business, where agile development is embraced and innovation is encouraged
  • You will get support and resources from one of the leading Company in the RFID industry
  • Being part of an American multinational group, you’ll have opportunities to grow.

Who we are
Johnson Controls is a global diversified technology and multi industrial leader, serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders, through strategic focus on our buildings and energy growth platforms.

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