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IT Delivery Lead - Automation

Information Systems
WD30098391225 Requisition #

What you will do

Business Centric

  • Owns APAC RPA/Automation delivery; close collaboration with the global Automation COE & APAC enterprise solutions lead to ensure regional conformance to global ACOE governance models/processes and technical frameworks
  • Be the single POC/bridge between the APAC region and the global ACOE / Factory team for all matters/escalations

Demand Generation

  • Works with regional IT business partners, functional stakeholders to discover and scope business processes suitable for automation
  • Performs accurate Bottoms Up analysis using the latest technology and methodology setup
  • Conduct of roadshows/educations to level up business/IT automation/RPA awareness and knowledge levels
  • Creates Initial Process Analysis, Business Case and Scope of Work for the automation projects

Technical planning

  • Is responsible for creating up to date PDD or provides updated, clear written and detailed WIs
  • Defines relevant mapping tables, business rules in collaboration with business SMEs to support the development process
  • Working with regional BA(s)/global ACOE team members to drives creation of the Unit Tests for development
  • Analyzes production reports – exceptions and completed transactions – to define, scope and design change requests which will improve the overall success rate of the robots in production
  • Planning and running Design sessions between the business and RPA CoE / local designated vendors

Projects/Program Delivery

  • Runs UAT meetings with the business, translates the change requests to the RPA Development Team
  • Resolves any process issues that are being discovered as part of the delivery
  • Close collaboration with regional PMO Project managers to ensure quality project execution scheduling/planning/milestones and risk management
  • Local Vendor management (Strategic partners, contract BA/Developers)
  • Bridge between business and global ACOE factory (when local vendors are not used)

What we look for

  • Experienced program/project/delivery lead/automation SME with at least 5 years of proven IT project delivery participation in the automation/RPA domain
  • Any RPA, project management or Agile/Scrum certification is an advantage
  • Good knowledge of data analysis and reporting
  • Master’s Degree in IT, Management or Finance field of study
  • Great verbal and written communications skills
  • English language Business Proficient level with ability to speak and understand IT terminology
  • Experience in process optimization and standardization is an advantage
  • Familiar with APAC culture and demographics
  • Proven experience in a global highly matrix functional and IT environment
  • Willing to travel (10-20%)

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