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Sales & Marketing
WD30060462014 Requisition #
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About Sensormatic Solutions

Sensormatic Solutions, a division of Johnson Controls, is a global leader in enabling smart and connected shopper engagement. By combining critical insights into retail inventory, shopper traffic and loss prevention, Sensormatic Solutions powers operational excellence at scale and helps create unique shopping experiences. Our solutions deliver real-time visibility and predictive analytics for accurate decision-making across the enterprise, enabling retailers to confidently move into the future. With more than 1.5 million data collection devices in the retail marketplace, we capture 40 billion shopper visits and track and protect billions of items each year. Our retail portfolio features the premier Sensormatic, ShopperTrak and TrueVUE brands. Please follow us on LinkedIn, Twitter, and our YouTube channel.


To support the growth of our Sensormatic Solutions division in Pfäffikon (Zurich, Switzerland), we are currently looking for an experienced:


Key Account Manager Retail


As Key Account Manager, you will have full responsibility for the acquisition, delivery and growth of our Sensormatic Solutions portfolio at existing and new key retail accounts in Switzerland.


What you will do:


You will manage and develop sales through our existing main key accounts and achieve new business through new customers. Sensormatic Solutions is a growing business within Johnson Controls and you are expected to grow the customer base by bringing in new accounts, increasing overall revenue and profitability of the sales area. As part of your sales activities, you will also develop and deliver customer facing sales and service presentations to key customers on senior leadership level. You have an excellent understanding of the market, its needs and market trends. Therefore, will be able to provide market intelligence to management, deliver forecasts and contribute to annual budgets.

What we are looking for:

  • 5+ years of experience in retail and/or IT solutions sales or store operations is highly desirable
  • Experience in retail customer management, partner management, project team management
  • Knowledge in any of/multiple of the following domains: retail store operations, retail merchandising and inventory management, retail supply chain, account management, project management, enterprise software, professional services, enterprise solution sales and deployment methodology, retail loss prevention, data analytics, omni-channel retailing, enterprise software solution architecture.
  • Excellent problem solving skills: program resourcing, retail store operations change management, solution costing, solution pricing, negotiating service proposals and contracts, partner management, customer expectation management
  • High level of sensitivity to audience and the ability to influence teams; negotiates with great latitude on outcomes.
  • Ability to understand and document customer requirements with their associated ROI and market relevance.
  • Ability to interact with Product Management to formulate product and delivery strategies.
  • Prior experience in developing and delivering presentations to senior level retail audiences
  • Familiarity with ERP/SAP/Oracle/Microsoft Office
  • Fluent (oral and written) German and English, additional French or Italian is an advantage  
  • Flexibility to travel as required

What we offer:


Imagine a career that perpetually stretches your capabilities. From managing many of the world’s most iconic buildings to making products that help save lives, the breadth of our opportunities empowers you to chart your own path.  We are a truly global company that embraces diversity, rewards hard work and inspires people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are.  As part of our team, you will have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.


Your Application:


We look forward to receive your application. Only candidates matching the requirements will be contacted.


Follow us: on Jci.comLinkedInYouTube and Twitter to learn more about our company and career opportunities.


About Johnson Controls

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 120,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.

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