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O&M Operations Manager, P3

Facilities & Corporate Real Estate Management
WD30054482278 Requisition #
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O&M Operations Manager, P3
We are currently looking for an O&M Operations Manager, P3 to join our team in Kingston, Ontario (Providence Care Hospital).
What you will do:
As a Facilities (O&M) Operations Manager, you will manage the day-to-day operations of the Providence Care Hospital P3 client to ensure the operations, maintenance, and vendor management standards of the Johnson Controls contract are met in a cost effective, safe and efficient manner. You’ll work in cooperation with the customer’s local management and operations and maintenance subcontractors to manage local facility operations in accordance with approved operating and budget guidelines.
How you will do it:
  • Review and approve expenditures for tools, equipment, supplies, materials and additional contract requirements.
  • Manage, direct and schedule day-to-day and long-range activities for the facility to ensure that operations and maintenance staff are following established processes and procedures.
  • Manage and supervise union and non-union facility personnel.
  • Resolve problems and/or conflicts and maintain open communication with the client, providing regular written and oral reports to ensure satisfaction.
  • Manage subcontractor specifications, problems/issues, performance and administration.
  • Provide technical expertise and guidance to operations and maintenance staff to achieve resolution of complex problems.
  • Provide technical and management direction for all facility management services, utilizing available JCI resources to reduce costs and increase customer satisfaction.
What we look for:
  • You are a self-starter with strong problem solving skills and a customer service focus.
  • You take pride in your ability to maintain high levels of quality, service and productivity.
  • As highly effective communicator, you interact well, verbally and in writing, with individuals at various levels.
  • You are an active listener, able to probe and identify issues and concerns.
  • You understand your customer and take ownership of issues.
  • You have a knack for solving complex problems in a manner that is imaginative, thorough and practical.
  • University degree or equivalent combination of education and experience
  • 5 years facility management or building operations experience - in hospital environment a definite asset.
  • Available for rotating after-hours on call duties in case of facility emergencies



  • 5 years Supervisory experience in a unionized environment
  • Experience in budgeting, vendor management, operations and maintenance.
  • Demonstrated leadership abilities and organizational skills.
  • Team player committed to working in a quality environment.
  • Ability to travel on an occasional basis.


Who we are


At Johnson Controls, we’re shaping the future to create a world that’s safe, comfortable and sustainable. Our global team creates innovative, integrated solutions to make cities more connected, buildings more intelligent and vehicles more efficient. We are passionate about improving the way the world lives, works and plays. The future requires bold ideas, an entrepreneurial mind-set and collaboration across boundaries. You need a career focused on tomorrow. Tomorrow needs you.

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