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O&M Operations Manager P3

Facilities & Corporate Real Estate Management
WD30085448305 Requisition #

What you will do

As a Facilities (O&M) Operations Manager, you will manage the day-to-day operations of the Humber River Hospital P3 Client to ensure the operations, maintenance, and vendor management standards of the Johnson Controls contract are met in a cost effective, safe and efficient manner. You’ll work in cooperation with the customer’s local management and operations and maintenance subcontractors to manage local facility operations in accordance with approved operating and budget guidelines.

How you will do it

You will:

• Review and approve expenditures for tools, equipment, supplies, materials and additional contract requirements. Provide reports to the Customer Business Manager as required.

• Manage, direct and schedule day-to-day and long-range activities for assigned properties to ensure that operations and maintenance staff are following established processes and procedures as required to satisfy contract requirements.

• Manage and supervise facility personnel and ensure compliance with Johnson Controls safety policies and procedures.

• Resolve problems and/or conflicts and maintain open communication with the client, providing regular written and oral reports to ensure satisfaction.

• Manage subcontractor specifications, problems/issues, performance and administration. Manage a unionized workforce within terms of collective bargaining agreement.

• Provide technical expertise and guidance to operations and maintenance staff to achieve resolution of complex problems.

• Provide technical and management direction for all facility management services, utilizing available JCI resources to reduce costs and increase customer satisfaction.

What we look for


You are a self-starter with strong problem solving skills and a customer service focus. You take pride in your ability to maintain high levels of quality, service and productivity. As highly effective communicator, you interact well, verbally and in writing, with individuals at various levels. You are an active listener, able to probe and identify issues and concerns. You understand your customer and take ownership of issues. You have a knack for solving complex problems in a manner that is imaginative, thorough and practical.


• Bachelor's degree in electrical or mechanical engineering.
• 5 years facility management or building operations experience - in hospital environment a definite asset.
• 3 years supervisory experience in management, budgeting, vendor management, operations and maintenance.
• Demonstrated leadership abilities and organizational skills.
• Team player committed to working in a quality environment.
• Ability to travel on an occasional basis. 

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”).  When requested, accommodations will be provided throughout all stages of the recruitment and selection process.  To request an accommodation please click here.  Information you provide relating to accommodation measures will be handled confidentially.  A copy of Johnson Controls’ applicable AODA policies are available on the Company website for your reference, and can be made available in accessible formats upon request.


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