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Facilities & Corporate Real Estate Management
WD30083147276 Requisition #

What you will do


The qualified candidate will be integral in the continued success and growth of the local Medicine Hat College Operations team, possess high energy level, strong administrative skills with emphasis on organizational abilities, interpersonal communications, and customer service skills. - Must have attention to detail and excellent communication skills are required. - Candidate will perform a variety of customer service duties, focusing primarily on customer tenant requests and site directed project work, and general Building Operations duties.


How you will do it

  • Contact customer to communicate status changes.
  • Professionally field customer complaints and attempt to resolve, under general direction from the site lead.
  • Perform tenant service request transactions for service calls in CMMS based computer systems daily.
  • Leverage site team members as required to achieve faster work results for the team.
  • Maintain and organize work order paperwork to be returned to site lead once completed

What we look for

  • High School diploma or equivalent certification required.
  • 4th or 5th Class Power Engineering Certificate from a recognized technical institution
  • 5 or more years commercial experience in a Building Operations/HVAC service role
  • Experience with Building Automation software a plus.
  • Strong PC literacy, proficiency in Microsoft Outlook, Word, Excel, or PowerPoint
  • Excellent verbal and written communication skills.
  • A strong work ethic and ability to communicate effectively with site leads and customer.
  • Customer service mindset and high interpersonal savvy and approachability.
  • Consistent pleasant and professional demeanor toward all levels of team members.
  • Ability to complete assigned tasks with a minimum of guidance and oversight.
  • Ability to prioritize multiple tasks.

Johnson Controls and each of its Canadian subsidiaries are committed to providing reasonable accommodations to applicants, candidates and employees with disabilities, in accordance with applicable human rights legislation and, in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”).  When requested, accommodations will be provided throughout all stages of the recruitment and selection process.  To request an accommodation please click here.  Information you provide relating to accommodation measures will be handled confidentially.  A copy of Johnson Controls’ applicable AODA policies are available on the Company website for your reference, and can be made available in accessible formats upon request.


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