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Operations & Maintenance Controls Service Technician

Facilities & Corporate Real Estate Management
WD30063022025 Requisition #
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What you will do
Under general supervision, conducts preventative maintenance, repair, installation, and commsissioning and general servicing of systems (including detailed troubleshooting of systems). Responsible for high levels of customer satisfaction through direct, onsite, customer interface. Mentors mechanicals technicians on building automation activities. Proper completes required project and service documentation.

How you will do it
  • Diagnoses and repairs complex electronic control system malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software
  • Provides sketches of field changes and discrepancies for engineering corrections and drawings
  • Communicates with customer upon arrival and before leaving worksite. Ensures high levels of customer satisfaction. Meets regularly with customers to become familiar with operating problems. Keeps customer informed on the nature of service provided outstanding issues and recommends system enhancements, upgrades, and or repairs.
  • Manages assigned work to meet professional execution of time and customer satisfaction. Reports problems or changes to management immediately. Interfaces with branch manager, service manager, service project manager, or subcontractors on projects to coordinate activities as required in an ethical and professional manner
  • Adheres to all Johnson Controls and customer safety standards. Provides safety awareness on work sites.
  • May provide training to customers on electronic control systems operations. Delivers manuals and documentation to the customer for training needs
What we look for
  • 4 year vocational school program and/or Associate's degree in electonics, mechanical systems, computer technology, air conditioning or similar field
  • 3+ years of industry experience or 5 years in servicing electronic and/or mechanical systems in the HVAC industry
  • Generally required knowledge includes HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation and servicing techniques. 
  • Effective interpersonal skills to properly represent Johnson Controls Inc, to customers and other outside contacts in a professional manner
  • Able to explain technical information to technical and non-technical peers
  • Experience with Buidling Automation Systems equipment is highly preferred

Who we are

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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