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Human Resources
WD30117884160 Requisition #

What you will do
The Payroll Manager will lead a team with focus on U.S. and Canada payroll operations, including the preparation, documentation, and disbursement of the organization’s payroll; supervising the Milwaukee, WI Payroll team; and ensuring payroll is delivered timely, accurately, and efficiently each payroll.

How you will do it

  • Manage the Milwaukee/Glendale payroll team to ensure the timely and accurate preparation and delivery of the organization’s payroll.
  • Ensure appropriate withholding of federal, state, local and provincial income taxes, and work directly with the Payroll Tax Manager regarding any issues or concerns.
  • Ensure all voluntary and involuntary deductions are taken and accounted for throughout the payroll life cycle including benefits, 401k, United Way, garnishments, Registered Retirement Saving Plan (RRSP), etc.
  • Responsible for SOX controls within the payroll organization, and actively participate in audits (internal and external).
  • Respond to and manage all inquiries relating to payroll and payroll systems, while acting as the main point-of-contact for payroll and interact seamlessly with key stakeholders and partners.
  • Manage the team of Payroll Supervisors through day-to-day activities, while providing guidance on activities and deliverables.
  • Mentor the team while providing growth and learning opportunities.
  • Hold 1 on 1 sessions with direct reports to ensure alignment with leadership expectations and throughout the organization.
  • Coordinate all activities relating to year-end; suffix payroll/W-2 execution, bonus payments, executive comp payouts and other year-end activities impacting employees.
  • Provide customer and stakeholder support (vendor management) for issues that arise and develop a plan for problem resolution along with mitigation of issues on a go-forward basis.
  • Recommend, develop and implement changes to processes, procedures, and workflows, leading to greater efficiency and accuracy.
  • Engage in the typical activities and responsibilities of a manager including planning and evaluating processes, while maintaining a focus on teamwork, communication, and the change management process in order to be successful.
  • Supervisory responsibilities include staffing decisions, conducting performance evaluations, training and development, salary change recommendations, promotions, disciplinary actions (including terminations), etc.
  • Act as a liaison between the organization and our 3rd party partners to ensure all teams are aligned as it relates to payroll processing and related activities.
  • Work closely with the HR Shared Service Center leadership team, as well as Tier 1 and Tier 2 support, to ensure all team members are aligned as it relates to payroll processing activities.
  • Be a hands-on, working manager, with the ability and willingness to “get involved in the details”.

What we look for

  • Bachelor’s Degree in Business, Accounting, Finance or HR.
  • Minimum of 5-8 years in payroll processing, with 3-5 years of supervisory/leadership responsibilities.
  • Understanding of SOX Compliance.
  • Strong process-improvement skills.
  • Ability to work in a fast-paced, deadline-driven environment with little supervision.
  • Must be a customer-focused, results-driven leader with an emphasis on quality, detail, and accuracy.
  • Ability to drive results and customer service improvements through KPIs, metrics, and benchmarking measurements.
  • Ability to influence team members, business partners and key stakeholders without authority.
  • Strong interpersonal and organizational skills.
  • Ability to develop and deliver effective training to payroll staff.


  • Experience processing Union payroll.
  • Knowledge of ADP Global View, PCPW, ADP Smart Compliance systems.
  • Knowledge of Workday HCM and Payroll systems.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

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