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Program Transformation Mgr - Fire Growth

Program Management
WD30077961212 Requisition #
What you will do:

The Transformation Program Manager will manage and lead a portfolio of initiatives for the fire Growth Work Stream in The Fire Protection Solutions and Services Domain of Johnson Controls Building Solutions North America (BSNA).

Working alongside the fire sales directors and domain subject matter experts, the Program Manager is an individual contributor and will lead transformation initiative owners throughout the program management process ensuring each manages their deliverables in order to meet the program schedule, scope and budget. The Program Manager will also represent BSNA at regular accountability and cadence meetings and will be responsible for clearly and concisely presenting the status of all open projects to groups of leadership & stakeholders.

The Program Manager will also be responsible for personally leading critical growth initiatives as set forth by the Transformation Growth Sub-Workstream Leader. This will include leading new initiatives and assuming responsibilities for important sales programs already in the implementation phase. Leading specific initiatives will be approximately 50% of day to day responsibilities.

Works under minimal supervision and in conjunction with the fire domain sales leaders and transformation Growth Sub-Workstream Leader. Acts independently to resolve challenges and to address opportunities related to the portfolio.

How you will do it:

• Work with functional and commercial leadership to identify program scope, budget, schedule, resources, and business case
• Hold ideation (brainstorming) sessions across the field and above branch organization to pull in new ideas that will ultimately become new initiatives for the sales organization
• Manage new initiatives through tollgate process in WAVE (software system) to get initiative to planned and executed
• Lead program kick-off to assemble team, provide program overview including scope, budget and schedule and communicate team member expectations
• Lead team meetings with all functional areas to track progress, identify issues and develop action plans
• Adhere to the JCI Program Management process, holding team members accountable for their deliverables in accordance to requirements and verifying completion of each deliverable
• Manage issues, risks and opportunities, assisting team members in removing roadblocks and escalating to management issues that cannot be resolved
• Manage the program schedule documenting detailed tasks for each functional area, responsibility for the task, begin and end dates, and percent complete
• Document critical path and track weekly to ensure schedule is maintained, and document actions to recover programs that are behind track
• Manage program budget, accounting for both capital and expense spending by month and by function; for over budget items, document action to recover budget.
• Work with Finance, Project Management and Management to update the business case on an ongoing basis to ensure financials are properly represented.
• Track benefit/cost to ensure changes do not negatively affect the overall business case; for business cases with negative impact, notify management immediately.
• Coordinate program with the Business Transformation Lead, identifying priority when there are multiple program builds
• Manage the program scope, ensuring that any scope changes are documented, communicated and approved prior to including in schedule
• Prepare for and report on program status at the Monthly Program Reviews communicating progress on any prior month identified issues
• Conduct Phase Exits, obtaining approval to exit the phase prior to starting work on the subsequent phase
• Ensure open communication with the Program Management Office, providing information when requested, escalating issues that are not being resolved by management and identifying any process continuous improvement opportunities

Leadership Expectations
• Adapt communication style in response to varying situations, groups, and cultures
• Engage and inform others to ensure the desired outcome
• Adjust efforts and approaches to meet goals and deadlines
• Analyze and draw conclusions based on less-than-complete data
• Build models and assumptions to account for missing data
• Enable and support others to make decisions and take reasonable risks
• Identify and remove obstacles that may interfere with success
• Ensure that individuals and team members understand the impact of their contributions
• Use structured analysis to assess and mitigate risk

What we look for:

• Bachelor’s degree in Engineering, Construction, Business, or a related field
• Minimum of 2+ years of experience managing programs/projects OR experience working on a program team as a functional lead
• Ability to communicate effectively in a technical environment, including in front of C-level and VP-level stakeholders
• Demonstrated organizational skills, including project planning, project management, and team building
• Experience with a wide variety of structured problem solving processes and reporting tools, including Microsoft Office and Microsoft Project
• Excellent understanding of financial concepts
• Ability to influence key stakeholders without having direct reporting line of sight
• Ability to travel 10-20%, especially during onboarding process

• PMP Certification
• Experience working in matrix organization
• Knowledge of sales and/or fire business

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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