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Information Systems
1912018 Requisition #
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What you will do

Responsible for installing, configuring, and troubleshooting networked server systems and SoftwareHouse Ccure 9000 security software. Must possess ability to interface with end users, gather requirements, and design and maintain an Active Directory and Network based server environment to manage end-user access and information for a physical security system. Must have demonstrated knowledge and skills required to configure and manage database systems using SQL Server and Oracle DBMS tools and manage security controls for a network server environment.

Location: FEMA Headquarters, Washington D.C. 

Benefits: Eligible for all benefits on first day of employment
Vacation: Eligible for 3 weeks of paid vacation per calendar year

How you will do it

1. Gather, evaluate and document information regarding an organization's existing network server requirements including details on the current environment and future needs.

2. Validate gathered information and identify possible opportunities for network server implementation and improvement

3. Provide a physical security network server design and set of requirements that meets user and customer needs

4. Participate in technical design reviews and recommend solutions and improvements

5. Develop plans for implementation, prototype testing and verification.

6. Oversee the completion of projects including planning; assigning, monitoring and reviewing progress and accuracy of work; evaluating results, etc

7. Explain the functions and operations of network server software and physical security systems to end users.

8. Troubleshoot hardware, software and database issues for the networked server environments, working with vendors as needed and applying hardware and software patches and configuration changes to restore proper operation

9. Implement network server designs, configuring network hardware, software and databases and setting up end user devices access

10. Possess and apply comprehensive knowledge of principles, practices and procedures in the field of server hardware and software and Windows Active Directory, SQL Server and Oracle database administration

11. Design and configure solutions for networked server performance and availability monitoring

12. Create detailed networked server documentation, including physical diagrams, logical diagrams, IP address schemes and asset management and database designs

13. Design, document and implement processes for network server hardware, software and database support. Identify, implement and configure tools to facilitate support processes and provide audit trails of support activities.

14. Mentor junior level personnel in technical complexities of assigned work

15. Other duties as assigned

What we look for
1. Ability to configure and troubleshoot network server, connectivity, and physical security system hardware and software issues, both in person and over the phone

2. Demonstrated knowledge and experience with Softwarehouse Ccure 9000 hardware and software. Installer/Maintainer, Advanced and/or Enterprise Level certification strongly preferred.
3. At least two (2) years of Physical Security Network Server and Software Administration required; five (5) years or more preferred.

4. Ability to communicate and work seamlessly with client personnel.

5. Ability to generate and submit reports, spreadsheets, system riser diagrams, and other such documentation for submission to the client.
6. DoD Top Secret Security Clearance required


1. Two (2) year degree in Computer Science, Networking, or other computer technology based discipline, or equivalent work experience.
2. Certified System Engineer ICAM PACS (CSEIP) 

3. Security+ and Network+ certifications
4. Familiarity with IP-Based CCTV systems

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

Division: JCFS (Johnson Controls Federal Systems)

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