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Senior Communications Specialist - HR

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Communications & Corporate Affairs
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WD30108557033 Requisition #

What you will do

Reporting to the Communications Director, you will be responsible for creating and leading impactful and creative employee communications for our global functions with a focus on HR strategic priorities. This role is imperative in engaging and aligning employees around corporate strategies, change initiatives and our high-performance culture, while helping to drive our organizational health scores.

In this role you will be instrumental in planning, creating and executing communications. Your broad knowledge of effective communication messaging and channel strategy (online and offline), measurement and advanced knowledge of specific technical/operational practices applied to a variety of projects will make you a successful candidate in this role. Working with the wider communications team, you will strive to continually evaluate and improve our resources and communication vehicles for all employees, regardless of role and location, while bringing new and innovative ideas to the table.

  • Support functional leaders in creating communications that drive employee engagement that drives the vision, mission and goals of the organization.
  • Act as communications consultant and partner to HR and functional key contacts providing guidance, support and communications best practices aligned with our Communications Service Level Agreement.
  • Develop compelling content that drives adoption of new process and mindsets.
  • Help drive a high-performance culture by connecting and engaging employees in our strategic focus areas of Diversity & Inclusion, total employee well-being and recognition and rewards.
  • Leverage communications to drive organizational health and support action plans as an outcome of employee survey results.
  • Collaborate with marketing communications, public relations and digital teams to leverage existing content.
  • Oversee processes and protocol to ensure accurate dissemination of information.
  • Create a disciplined approach to communications – driving consistency in communications processes, including measuring effectiveness and driving strategic adjustments based on results.
  • Manage various communications programs from concept to completion as assigned by the Communications Director.

How you will do it

  • Contributes to the planning, delivery and measurement of internal communication plans to help support the execution of company growth strategies, increase employee engagement, and drive organizational health improvements.
  • Aids in creating, editing and proofreading materials related to various functions or businesses.
  • Understands diverse and remote workforce audiences as well as their different communication needs.
  • Develops and executes communication plans and strategies in line with broader Johnson Controls messaging aligned with internal branding to help educate, inform
  • and engage employees.  
  • Coordinates the distribution and tracking of communications to build appropriate audience profiles and ensures timely delivery and follow-up with key audiences.
  • Regularly publishes content on communication vehicles (Intranet, newsletters, email, video, podcasts, social) to ensure on-time, accurate delivery of messages.
  • Brings new ideas to the table to create engaging content to support creative delivery and understanding of key messages.
  • Communicates with a dispersed, remote workforce across the globe.
  • Supports the team with large scale live events, as well as onsite presentation coordination, including webinars and live broadcast.
  • Oversees communications review process with internal subject matter experts, stakeholders, legal/compliance and other leaders as needed. 
  • Assists with development and distribution of surveys to gather data for measuring the results of communications plans, campaigns and strategies.
  • Provides support to broader, enterprise communication strategies to achieve larger-scale initiatives.
  • Manages research, information gathering and content creation to support execution of messaging plans. 
  • Manages the delivery of print, email and online communications across a global function or enterprise-wide to ensure successful distribution. 

What we look for

  • Five or more years specifically in corporate employee communications with demonstrated excellent written and verbal communication skills across a variety of creative formats. Experience in HR communications preferred.
  • Must possess the confidence and maturity to interact with all levels of the organization with the ability to maintain confidential or sensitive information, as well as influence with and without authority.
  • Ability to tailor messages to various employee audiences using appropriate tone, nuance and level of information; superior command of grammar and usage.
  • Ability to quickly gather and synthesize information from a variety of sources; aptitude for translating complex topics and issues into broadly understandable messages to employees.
  • Strong project management skills and ability to multitask.
  • Excellent organizational skills.

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.

 

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