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Senior Learning Experience Designer

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Human Resources
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WD30060587354 Requisition #
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What you will do
Are you looking for an exciting opportunity to apply your learning and instructional design expertise to projects that support the Building Technologies and Solutions global sales organization? Do you want to turn all of those great ideas you have into tangible results that make a difference? Do you want to have the choice to also present and teach courses if given the opportunity? Are you adept at project management? If that’s the case, Johnson Controls Inc (JCI) has an amazing opportunity for you!

Your challenge, if you wish to accept it, will be to create innovative and sound learning materials that improve and support the performance of the Buildings Global Sales organization. You will do this by working collaboratively with colleagues and vendors, immersing yourself in the Building Technologies and Solutions business, bringing creativity and hard work to every project you do, and being open to learning new skills and technologies every single day. Does this sound like you? If so, keep reading!
Everyone wants to feel like they’re having an impact. In this position, you absolutely will. You will have the opportunity to:

Impact people from around the world as a part of a global team creating stimulating ways to help our sales organization build new skills and improve their performance.
Investigate new opportunities and develop effective training that is impactful and inventive.
Align your ingenuity and innovative ideas with the global strategic plan of the business.
Learn on a day to day basis about how Power Solutions products and technology support our customers’ business objectives and are propelling the industry forward.

How you will do it
Design intuitive and creative learning or performance support tools to support the business’ use SalesForce.Com in sales, operations, marketing, and customer service.
Develop training with an emphasis on innovative E-learning and in-app performance support that could be used globally.
Apply what you know about adult learning and share what you learn along the way with the rest of the team.
Use strong project management skills in developing outcomes that positively impact the business.
Work very closely with team members who will develop your designs.
Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business.
Create and support a strong global team environment.
Participate in organizational development exercises including group facilitation, team building, and systems analysis.
Maintain current knowledge of trends and issues in learning design, training, and sales enablement.
Understand technology in order to effectively design your learning and performance support tools.

What we look for
Education and total years of experience required - elements identified in the job profile.
Are there any certifications or technical skills required?
Technical- JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized. Don’t worry, we’ll help you with that! SalesForce experience required, WalkMe experience preferred, SalesForce certification preferred.
Educated – Holds a Bachelor’s Degree in Instructional Design, Educational Technology, Education, or related discipline. A Master’s degree in related field is preferred.
Creative – Can look at a project and find alternatives.
Flexible – Can change course if needed.
Cutting Edge – Isn’t limited by what’s out there today and is constantly looking for what is next.
Detailed – Realizes the importance of details in leading to impactful outcomes.
Collaborative – Collaborates with other learning designers, vendors, program managers, and more people in the business than we can count.
Ambitious – Willing to assume authority, take risks, and set clear goals for career development.
Professional – Has personal ethics, does quality work and has a positive attitude.
Articulate – Your writing and communication skills must be strong.
Experience – 6+ years of designing and developing learning solutions preferred.


This position reports directly into the Building Technologies and Solutions Learning organization and leads learning initiatives supporting the deployment of SalesForce.com across multiple disciplines and lines of business. This position is located in Cork, Ireland and has global responsibilities. If you’ve read this entire job ad and are excited, we want you to go through the application process ASAP. Feel free to include the reasons why you’d be a great fit for this position, and what you think you would add to our talented team.

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