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Senior Learning Experience Designer

Human Resources
WD30062664022 Requisition #
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Senior Learning Experience Designer
Is This For You?

Are you looking for an exciting opportunity to apply your instructional design expertise to projects that support the Buildings Technologies and Solutions organization? Do you want to turn all of those great ideas you have into tangible results that make a difference?  Do you want to have the choice to also present and teach courses if given the opportunity?  Are you adept at project management?  If that’s the case, Johnson Controls Inc (JCI) has an amazing opportunity for you! 


Your challenge, if you wish to accept it, will be to create innovative and sound instructional materials that improve and support the performance of the organization with a primary focus on global commercial enablement.  You will do this by working collaboratively with colleagues and business leaders, immersing yourself in the fascinating business, bringing creativity and hard work to every project you do, and being open to learning new skills and technologies every single day.  Does this sound like you?  If so, keep reading!

What Impact Would You Have?

Everyone wants to feel like they’re having an impact.  In this position, you absolutely will.  You will have the opportunity to:

  • Impact people from around the world as a part of a global team creating stimulating ways to help our sales and operations organizations build new skills and improve their performance. 
  • Investigate new opportunities and develop effective training that is impactful and inventive. 
  • Align your ingenuity and innovative ideas with the global strategic plan of the business. 
  • Learn on a day to day basis about how our equipment and strategies work to conserve energy, protect our environment, and provide safe and comfortable spaces for our customers.

How Would You Accomplish This?

  • Design intuitive and creative learning and performance support tools and sales programs.
  • Develop training with an emphasis on innovative learning solutions and performance support that could be used globally.
  • Apply what you know about adult learning and share what you learn along the way with the rest of the team.
  • Use strong project management skills in developing outcomes that positively impact the business.
  • Work very closely with team members who will develop your designs.   
  • Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business.
  • Create and support a strong global team environment.
  • Partner with our global, regional deployment teams to implement your program designs and learning solutions.
  • Participate in organizational development exercises including group facilitation, team building, and systems analysis.
  • Maintain current knowledge of trends and issues in instructional design and training to include but not limited to microlearning, videos, and Extended Reality technology.
  • Understand technology in order to effectively design your learning and performance support tools.
  • Establish measurement and evaluation plans that include key business metrics and return on investment strategies. 

What Are We Looking For?

  • Technical- JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized.  Don’t worry, we’ll help you with that!
  • Educated – Holds a Bachelor’s Degree in Instructional Design, Educational Technology, Education, or related discipline. A Master’s degree in related field is preferred.
  • Creative – Can look at a project and find alternatives.
  • Flexible – Can change course if needed.  
  • Cutting Edge – Isn’t limited by what’s out there today and is constantly looking for what is next.
  • Detailed – Realizes the importance of details in leading to impactful outcomes.
  • Collaborative – Collaborates with other designers, vendors, program managers, and more people in the business than we can count.
  • Ambitious – Willing to assume authority, take risks, and set clear goals for career development.
  • Professional – Has personal ethics, does quality work and has a positive attitude.
  • Articulate – Your writing and communication skills must be strong.
  • Experience – 6+ years of designing and developing learning solutions preferred.

This position reports directly into the Building Technologies and Solutions Learning organization and leads learning initiatives supporting sales and operations audiences across the globe in multiple channels. If you’ve read this entire job ad and are excited, we want you to go through the application process ASAP.  Feel free to include the reasons why you’d be a great fit for this position, and what you think you would add to our talented team. 

Instructional designer, project manager, curriculum developer, curriculum development, learning consultant, learning architect, program manager, learning experience designer, commercial enablement, sales enablement 

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