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Senior Learning Experience Designer

Human Resources
WD30100170255 Requisition #

What you will do:

Are you looking for an exciting opportunity to apply your learning and instructional design expertise to projects that support Johnson Controls global sales organization? Do you want to turn all of those great ideas you have into tangible results that make a difference?  Do you want to have the choice to also present and teach courses if given the opportunity?  Are you adept at project management?  If that’s the case, Johnson Controls Inc (JCI) has an amazing opportunity for you! 

Your challenge, if you wish to accept it, will be to create innovative and sound learning materials that improve and support the performance of the Global Products organization.  You will do this by working collaboratively with colleagues and vendors, immersing yourself in the Global Products businesses and user experiences, bringing creativity and hard work to every project you do, and being open to learning new skills and technologies every single day.  Does this sound like you?  If so, keep reading!


How you will do it:

Everyone wants to feel like they’re having an impact.  In this position, you absolutely will.  You will have the opportunity to:

  • Partner with our Navigator teams and global product business teams to support employees, channel partners, and customers through the product sales life cycle with a focus on our key mission of being “easy to do business with”.
  • Impact people from around the world as a part of a global team creating stimulating ways to help our sales teams improve their performance and help our channel partners and customers effectively use and apply our Navigator tool set to support their business objectives.
  • Investigate new opportunities and develop effective training that is impactful and inventive. 
  • Align your ingenuity and innovative ideas with the global strategic plan of the business. 
  • Learn on a day to day basis about how Johnson Controls products and technology support our customers’ business objectives and are propelling the industry forward.  
  • Design intuitive and creative learning to support the Navigator Training Strategy’s primary objectives of timely customer onboarding and improved customer productivity within the platform by providing “on-demand” and “relevant” training as and when needed.  
  • Develop training with an emphasis on innovative E-learning and in-app performance support that could be used globally.
  • Apply what you know about adult learning and share what you learn along the way with the rest of the team.
  • Use strong project management skills in developing outcomes that positively impact the business.
  • Work very closely with team members who will develop your designs.   
  • Act as an internal consultant to combine multiple perspectives into holistic solutions that maximize the impact to the business.
  • Create and support a strong global team environment.
  • Participate in organizational development exercises including group facilitation, team building, and systems analysis.
  • Maintain current knowledge of trends and issues in learning design, training, and sales enablement.
  • Understand technology in order to effectively design your learning and performance support tools.


What we look for:

  • Technical- JCI’s portfolio of products is complex, so we need someone who is quick to grasp how building environments are created and business lines organized.  Don’t worry, we’ll help you with that!  SalesForce experience preferred, WalkMe experience preferred, SalesForce certification preferred. 
  • Educated – Holds a Bachelor’s Degree in Instructional Design, Educational Technology, Education, or related discipline. A Master’s degree in related field is preferred.
  • Creative – Can look at a project and find alternatives.
  • Flexible – Can change course if needed.  
  • Cutting Edge – Isn’t limited by what’s out there today and is constantly looking for what is next.
  • Detailed – Realizes the importance of details in leading to impactful outcomes.
  • Collaborative – Collaborates with other learning designers, vendors, program managers, and more people in the business than we can count.
  • Ambitious – Willing to assume authority, take risks, and set clear goals for career development.
  • Professional – Has personal ethics, does quality work and has a positive attitude.
  • Articulate – Your writing and communication skills must be strong.
  • Experience – 6+ years of designing and developing learning solutions preferred.

This position reports directly into the Learning and Development organization and leads learning initiatives supporting the deployment of the Johnson Controls Navigator Platform across multiple disciplines and lines of business.  This position is located in Milwaukee, WI, can be remote, and has global responsibilities. If you’ve read this entire job ad and are excited, we want you to go through the application process ASAP.  Feel free to include the reasons why you’d be a great fit for this position, and what you think you would add to our talented team. 

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.


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