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Senior Manager, Learning and Development

Human Resources
WD30060961355 Requisition #
Thanks for your interest in the Senior Manager, Learning and Development position. Unfortunately this position has been closed but you can search our 4,044 open jobs by clicking here.

What we look for:

  • Enterprise Mindset:  Has a holistic perspective and drives aligned action for the good of the enterprise. Must be able to develop solutions for “one JCI” that achieve organizational objectives.
  • Strategic Thinking:  Brings a broad long-term perspective to issues and demonstrates sound business judgment. Must be able to “connect the dots” between processes to achieve overall objectives of Johnson Controls. Can visualize, communicate and put into action (while convincing others) how it will support business goal achievement.
  • Customer Focus: Leverages keen internal and external customer insights to continually strengthen responsiveness and customer satisfaction.  Builds strong relationships internally and delivers.
  • Inspire and Influence: Conveys trust and confidence in the company’s capabilities, contributions, and plans across units and functions.
  • Collaborate Across Boundaries:  Removes barriers to enable communication to be open and on-going within and across organizational boundaries.  Establishes strong partnerships and works effectively across all boundaries within the organization.  Leverages organization to achieve goals.
  • Process/Program Management:  Organizes the steps, resources and workflows necessary to get critical tasks accomplished and ensure intended impact of solutions can be realized. Looks for ways to simplify and bring order to complex, chaotic and unpredictable activities. Identifies opportunities to improve efficiency and develops plans, success measures and timelines for tasks. Anticipates activities required to help people accept and absorb change. Can execute across Johnson Controls.
  • Problem Solving: Defines problems systematically, analyzing causes and effects both qualitatively and quantitatively.  Seeks out others as sources of data, ideas and help. Asks penetrating questions to surface hidden problems and discern fact patterns. Recognizes the broader issues to simplify analyses and execute timely decisions or actions.  Challenges HR partners and business leaders to view issues from multiple perspectives and continuously develop.

Education / Work Experience Required:

  • More than 10 years of HR experience, 4-7 in learning roles
  • Experience in large, complex organizations required
  • Strong leadership skills required, including proven ability to influence leaders and facilitate cross-functional teams.
  • Ability to build strong working relationships with internal customers and positively influence key constituents.
  • Ability to lead and manage large projects and a portfolio of projects

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