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Sr Analyst Fld Prgm Mgmt Analyst II

Field Operations
WD30094327069 Requisition #
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Under direction of Field Ops Regional Leader / PMO Manager, responsible for in depth analysis of key productivity KPI’s, deep dive, benefits calculation, benchmarking and providing business with recommendations on best practices and opportunity areas. The key element of this role will be to build cross departmental relationships to aid in planning, reporting and analysis to support business with efforts to increase productivity uplift across the Latin America region.
  1. Leads reporting of the regional Field Ops KPI dashboards on weekly basis.  Proactively monitors data quality, identifies data gaps and works closely with data owners on improvement actions.  Leads automation of the dashboard using Power BI or another solution.
  1. Leads KPI’s standardization efforts to ensure discipline, correct usage of formulas and concepts across Latin America region. Works closely with internal resources on any changes related to ERP’s that could affect current reporting process. Gives guidelines on how to approach the change without affecting the standard.
  1. Provides in depth analysis on the metrics. Identifies Utilization and Efficiency gaps as well as the opportunity areas. Gives recommendations to the operations teams on actions to increase their Productivity.
  1. Supports business with benefits calculations linked to implemented productivity uplift actions. Ensures standard methodology is used. Validates and tracks benefits on the regular basis. Works on recovery plan in case plan is not met. 
  1. Works closely with each business to understand and adjust standard times (where needed). Leads standard times standardization process across the region.
  1. Proactively monitors scheduling density and other planning metrics, provides recommendations on actions to optimize scheduling process.
  1. Supports Regional Team with analysis required for the implementation of Best Practices across Latin America region.
  1. Leads weekly / monthly calls with key stakeholders to review and analyze Field Ops KPI’s and other reports.
  1. Responsible for timely issuance of all weekly and monthly reports.
  1. May participate in a wide variety of project analysis, which requires a full understanding of JCI operations and the markets which JCI serves.
Other duties as assigned and needed

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