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Program Management
WD30076890197 Requisition #
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What you will do

Under minimal direction, assesses complex business problems and systems of interrelated business processes, in order to architect computer solutions. The analyst will be expected to provide technical leadership and direction to technology leads, architects, developers, engineers and /or designers for complex systems development, configuration, as well as deployment for equipment selection tools and other essential business systems.

How you will do it

  • Analyzes user requirements, procedures, and problems to automate processing or to improve computer based systems. 

  • Confers with personnel of organizational units involved to analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports. 

  • Writes detailed description of use cases, user needs, application functions, and steps required to develop or modify software applications.

  • Reviews computer based system’s capabilities, workflow, and scheduling limitations to determine if requested application or application change is possible within existing system. 

  • Studies existing information processing systems to evaluate effectiveness and develops new systems to improve production or workflow as required. 

  • Prepares workflow charts and diagrams to specify in detail the operations to be automated within the application and those operations to be performed by personnel who interact with the system. 

  • Performs analysis on the components of operational systems to optimize performance in such things as response time and down time.

  • Conducts studies pertaining to development of new information systems to meet current and projected needs.  Plans and prepares technical reports, memoranda, and instructional manuals as documentation of application development. 

  • Upgrades computer based systems and corrects errors to maintain system after implementation.  May assist Developers in resolution of problems. 

  • Directs and coordinates work of others to develop, test, install, and modify applications.

  • Utilizes data modeling to generate multiple solutions as a means of identifying optimum solutions. 

  • Plans, schedules, and coordinates multiple projects involving complex systems between internal and external resources.  

  • Demonstrates leadership and provides direction for other team members of whom he or she does not directly manage.

  • Responsible for the stability and function of supporting applications, systems and tools.

  • Maintains communications to ensure project efforts are visible and transparent. 

  • Provides 2nd level field support for equipment selection tools.

  • Adheres to the Company’s Code of Conduct and Business Ethics standards.

What we look for

  • Bachelor’s degree in business or technical field or equivalent experience required. 

  • Minimum five years of product and/or software development lifecycle experience. 

  • Experience with both Agile and Waterfall software methodologies. 

  • Proficiency in Microsoft Suite Applications (Word, Excel, Access, and PowerPoint) as well as Internet software and E-mail is required.

The following qualifications are also essential:

  • The ability to think logically and analytically in problem-solving environment.

  • Willingness to establish an enable strong working relationships with team members.

  • General knowledge of Windows and Web applications.

  • Must possess imaginative abstract reasoning ability.

  • Must be self-reliant and able to work independently.

  • Excellent verbal and written communication skills.

  • The ability to accept and own responsibility and drive for business results.

  • The capacity and desire to gain a thorough knowledge of product functions and capabilities.

  • Willingness to continuously update personal and professional skills/knowledge and general commitment to continuous improvement.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified

Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win everywhere, every day and creating greater value for all of our stakeholders through our strategic focus on buildings.


Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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