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Risk Management / Health, Safety, & Environment
WD30078625217 Requisition #

What you will do

The Worker's Compensation Manager is part of our Building Technologies & Solutions business with Johnson Controls. Come join our team of managers who handle all Workers' Comp for the US and Canada Plants and Field Operations. This position is open for our Field Operations area with an emphasis on cost containment, employee return-to-work and OSHA accordability.

How you will do it
1. Oversees/manages significant/potentially significant workers' compensation claims including the assessment and analysis of risk, development of strategies, action plans and associated recommendations to move claims to settlement or closure. Works with the local management team to understand business risks and options, and in making appropriate decisions.
2. Obtains and provides where appropriate, authority for claim settlement or closure and communicates to legal representation and/or third party claims administrator (TPA).
3. Provides in-depth assessment of all incoming work-related injuries/illnesses on the Corporate Health Environmental and Safety System (EHSIS), with referral to safety representative as appropriate for follow-up on safety-issues.
4. Is focal point of contact for plant/area/account level workers' compensation administrators and employees with questions concerning workers' compensation claim submittal, case management, benefits, medical treatment, etc.
5. Provides direction to the insurance company and third party claims administrators on JCI's claims management expectations (restricted work, settlement authority, etc.) and the strategies in place to manage workers' compensation claims.
6. Evaluates the performance of third party claims administrators on a regular basis through means such as file reviews, and communicates issues to Risk Management.
7. Provides ongoing training and resource material to those involved with workers' compensation on the plant/area/account level.
8. Champion early return-to-work, safety and other related programs to contribute to reduced incidents and lost time.
9. Directs workers' compensation cost containment programs such as litigation management, immediate notification reporting, injured employee communication, telephonic injury reporting, etc.
10. Develops and implements innovative workers' compensation cost containment strategies.
11. Manage the collection of injury reports on the EHSIS System including verification of Controls' monthly accident statistics before the Corporate Safety Report download.
12. Develops monthly change in claim value reports and quarterly open claim reports to keep CG and local management teams aware of significant developments in CG workers' compensation claims. Provides appropriate reports and detail for quarterly reserve review meetings and the Penalty/Refund process.
13. Maintains up-to-date knowledge of workers' compensation best practices, statues and techniques used to manage, assess, and track work-related injuries in the US and Canada.
14. Keeps Safety and Health team aware of trends in employee and associated workers' compensation case management. Also acts as liaison between team and risk management in communicating changes/developments with TPA's.

What we look for

1. Minimum Bachelor Degree
2. Minimum of seven years progressive experience in claims management in manufacturing and/or insurance environment.
3. Excellent communication skills with emphasis on problem solving and diplomacy.
4. Strong PC computing skills.
5. Ability to travel 10% of the time.

Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.

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